As Vincentians, we grow spiritually by serving our friends in need. We don't refer to those we serve as clients because that is a transactional term.  This is not a transaction but a relationship. When Vincentians makes a home visit, they have been invited into someone's home. During the visit, the Vincentians listen to how we can help. It may be financial, it may be a referral or it may be through spiritual support. We listen to those we serve and try to give help, like we would a friend.